Clover Donations

Have questions? We've got answers.

{ check out our FAQ's below }

Setup Questions

  • Can I use Clover Donations if I don’t have a website with Clover?

  • How does Clover Donations integrate with a Clover site?

  • Will I be able to use my own existing merchant account if I have one?

  • Can I set different permissions for each user within the Donation Center?

  • Can I use a custom URL or domain name for my form?

  • Will there be a way to use Clover Donations in a form page on a Clover site?

  • Is it possible to differentiate between debit cards and credit cards?

Pricing Questions

  • What's the price?

  • How often will we get deposits to our bank account?

  • How do deposits and fees show up in our bank account? And when do we get billed?

  • Does Clover Donations come with a way to swipe cards in person?

  • Are all credit card processing fees the same no matter what card is used?

  • What are the fees for failed bank account or credit card transactions?

Application Questions

  • Can you walk me through the entire BluePay application process?

  • What is a merchant account?

  • What are the different types of payment methods?

  • What is PCI Compliance?

  • What do I need for the application itself?

Other Questions

  • Can I accept money from donors outside the US?

  • Can I have multiple campaigns or allow donors to designate different funds?

  • Is my card and bank information secure?

  • Will Clover Donations be available for customers outside of the US?

  • Can I use Clover Donations for event registrations?

  • Can I run reports for donors? And use them for tax reporting?

  • Is there a way to set up different pricing options for event registrations or for selling products?

  • Can I export donation information?

  • Can a donor log into the Donation Center and change his or her contact information themselves?

Q:

How many donation forms can I have?

A:

Whether your donors are on a mobile device or their computer - accept donations from any web browser with an internet connection. Not to mention there are no extra (or hidden) set-up fees for each medium your donors use. You can receive donations online from anyone,anywhere in the world. Everything works so you don't have to think about it.